Andrew’s I.T Lesson of the Month: Self-Service backup for Exchange

The SAIAB Exchange server is equipped with a self-service backup feature accessible from Outlook. It’s a fail-safe which allows you to retrieve mail accidentally deleted from ‘Deleted Items’.

 This ‘Recover Deleted Items’ folder allows you to recover messages up to two months ago.

Recovering a deleted message:

 1. With Outlook open, click on the ‘Folder’ on the ribbon

 

1)      Click the ‘Recover deleted items’ icon

2)      Review the list of recoverable messages. You can sort by ‘Subject’, ‘Deleted on’ etc. by clicking on the relevant heading.

1)      Select the message (or messages) you wish to recover

2)      Click the ‘Recover selected items’ icon. The recovery window will close, and the selected message(s) will be restored to the folder they were deleted from (either ‘deleted items’ or the folder they were originally stored